Customer Issue: One of the panels of Mr. French’s garage door had been broken for a while, and he wanted to replace it so it wouldn’t look shabby.
Our Solution: Our professionals determined that the damaged garage door panel couldn’t simply be repaired due to the extent of the crack. We instead brought in a new panel that would easily replace the old one in size and shape. We brought the garage door down to be able to access the panels safely, unbolting the broken one to remove and replace it.
Garage Door Opener Repair
Customer Issue: Mrs. Mozer’s garage door opener suddenly stopped working, and none of the lights would turn on.
Our Solution: The external wiring and power supply were all fine, so the team opened the unit up and had a look inside. As suspected, the logic board was dead. Replacing it and the failed circuit breaker restored the opener to full functionality once it was plugged back in and reconnected to the garage door.
Customer Issue: Needed new rollers for her garage door.
Our Solution: Our technician found several broken rollers had cracked and Mrs. Kirk’s garage door was extremely hard to open. He replaced the broken rollers and checked the door for proper operation.
Opener Remote Control Failed
Customer Issue: Remote Control wouldn't work.
Our Solution: After confirming that it was not a problem with the battery or the opener itself, our team examined the remote's interior parts and found that they were in fact damaged. We replaced the customer's remote with the Chamberlain 956D 3-Button Security✚®Mini Remote Control and calibrated it with his opener.
Garage Door Troubleshooting
Customer Issue: Door makes scraping noise.
Our Solution: Our team checked for possible causes of noise and found that one of the tracks was severely bent and was causing the rollers to grind against it. We replaced the damaged track, realigned the new one with the door and then made sure the noise was gone.
Customer Issue: Broken torsion Spring.
Our Solution: After verifying that the spring was in fact broken, we carefully removed the damaged component and installed a new one in its place. We adjusted the tension of the new spring and made sure the door had no other issues.